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Welcome to Porter Brook Medical Centre & Student Health at SHU

Our dedicated practice team consists of doctors, nurse practitioners, nurses, health practitioners, nurse associates, pharmacists, health care assistants, attached health care professionals, officers, administrative staff and receptionists. Together, we provide a full range of general medical services. All patients registered with the practice can be seen at Porter Brook but our site at the City Campus is only available to students of SHU.

Our mission is to provide a high-quality, accessible service to patients in a welcoming environment where patients and staff feel respected and valued.

Of course, we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer several clinics and services to promote good health and wellbeing whatever your medical condition.

Infection Prevention and Control Statement 2024

Porter Brook GP practice takes the prevention and control of infection seriously.

In line with government guidance, the practice has an infection Prevention and Control (IPC) Lead Amie Kay that is responsible for the IPC in the practice.

For IPC questions or concerns please contact this staff member or alternatively the practice manager.

New Phone System!

We are excited to announce the launch of our new phone system!

This upgrade provides us with greater flexibility and analytics, helping us better manage our call queues.

Patients will notice new messages and options when calling. We kindly ask that you listen to the full range of options before making a selection.

One of the main changes is the introduction of a callback function. This feature allows patients to keep their place in the queue without staying on hold. By choosing this option, you can hang up, and we will call you back when it's your turn in the queue

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Hero Of Health!

We are excited to introduce a new service for you—your GP's Healing Neighbourhood, powered by the Hero of Health App.

 

By registering, you'll gain access to your GP surgery’s services, local resources, evidence-based lifestyle education, and health coaching, all available on demand. Connect with fellow neighbours, engage in healthy habits,

and take steps to transform your health.

 

Join your Porter Brook Healing Neighbourhood and transform your health with the support of your neighbours!

 

Download the Hero Of Health App with the registration code viv506. This app is backed by your local GPs and health resources.

 

You can download the app for both Android and iOS via the link below:

 

Android: https://play.google.com/store/apps/details?id=com.heroofhealth.hoh_flutter&pcampaignid=web_share

 

IOS: https://apps.apple.com/gb/app/hero-of-health/id6479957354

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PHARMACY FIRST

Need healthcare advice? Access support and NHS medicines for seven common health conditions directly from your local pharmacy through the Pharmacy First service.

 

Your local pharmacist is an expert in medicines and managing minor illnesses. Where additional support is needed, you'll be directed to your GP or A&E.

 

Find which of your local pharmacies are offering the new Pharmacy First service on the NHS website: https://bit.ly/3vPV09F

OOH

Out Of Hours Service At Porter Brook Medical Centre

Have you heard about the out of hours GP service provided by Primary Care Sheffield, hosted at our premises. We are pleased to support this initiative by offering our building as a base for their staff to carry out this additional service to Sheffield. See our News Updates for more information.

Opening Times

 

Monday

08:30 - 18:00

Tuesday

08:30 - 18:00

Wednesday

08:30 - 18:00

Thursday

08:30 - 12:00 then 13:30 - 18:00

Friday

08:30 - 18:00

Weekend

Closed

The doors open at 08:20AM.

The telephone lines open at 08:30AM Monday to Friday.

The sample cut off is 12:00PM.

closed

When We Are Closed

When the surgery is closed, please phone the surgery daytime number: Your call will automatically go through to the Sheffield GP Collaborative or you will receive a voicemail message directing you towards the NHS 111 service.

NHS 111 - provides health advice 24 hours a days on 111 or at www.nhs.uk/111 Emergency Out-Of-Hours Service

Sheffield NHS Walk-In Centre is based at the City GP Health Centre on Broad Lane and is open 8am - 10pm daily. You can attend this centre for treatment of minor illnesses, emergency contraception, sexual health and contraception advice and advice on health issues.

Sheffield Minor Injuries Unit at the Royal Hallamshire Hospital, Glossop Road, treats adults with injuries such as sprains, cuts and grazes.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.