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Appointments

Doctors and nurses see patients by appointment throughout the day. You can make an appointment by phoning, going online if you are registered for our online services or calling in at reception. If your problem is urgent, we will see you as soon as possible. We aim to give you an appointment with a doctor or nurse of your choice within a week.

If you feel that you need more time than usual with a doctor or a nurse, please ask for a DOUBLE APPOINTMENT when you make an appointment.

Please note that we operate the following appointment lengths:

Doctors 10 minutes

Nurses 15 minutes

Booking the right appointment length and arriving on time will help surgeries run smoothly.

PATIENTS ARRIVING MORE THAN 10 MINUTES LATE FOR AN APPOINTMENT MAY NOT BEEN SEEN

Extended Opening Hours for Pre Booked Appointments Only

Doctors offer extended hours appointments on alternate Tuesdays and Wednesdays. Early appointments start at 7am and late appointments start at 18:00 and run to 20:00. Pre booked appointments are also available on Saturday mornings from 8:30 to 11:40.

In addition to our regular extended opening hours, from December 2013 you will also be able to book to see a nurse for certain types of appointment on alternate Saturday mornings. Please ask Reception for details.

Pre-booked appointments with nurses are also available on alternate Tuesday and Wednesday evenings between 18:00 – 20:00.

Our healthcare assistant can offer early blood appointments on alternate Tuesday and Wednesday mornings from 07:50.

Telephone Advice

Many issues do not need a face to face consultation and can be dealt with over the telephone and you can request a telephone consultation. At times of heavy demand when there is no appointment available to meet your request you will be offered a telephone appointment. If the doctor feels that you need to be seen they will arrange a time for you to come in to the practice.

This service is offered each morning. The doctor will call you back in the order that requests are received.

Sheffield Out of Hours Hubs

If it is deemed appropriate by one of our GPs, you may be offered an appointment at one of our four GP Access Centres across Sheffield between 6pm-10pm weekdays and 10am-6pm at weekends.

Online Appointment Booking Service

The surgery now offers an online appointment booking and cancellation service. To access this service you will require a username and password. This can be obtained either at reception or via a clinician during your consultation. We will NOT provide a username and password over the telephone.

To access the service use the link at the top of this page. If you already use the service for ordering your repeat prescriptions, the online booking service will automatically be available to you.

You will need photo identification to register for this service such as passport, driving licence or student ID card.

Interpreters

If English is not your first language, an interpreting service is available. Ask the receptionist to book an interpreter, telling them which language you speak.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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